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Policies and compliance
The policies we work to on every job, signed by the Director and reviewed every year. Insurance certificates, RAMS and signed copies are available in our compliance pack.
Health, safety & environment
Health & Safety Policy
Our general statement of intent, who is responsible for what, and the arrangements that keep our people, residents and the public safe.
Read the policy → Policy · reviewed 2026Environmental Policy
How we prevent pollution, cut waste, use resources efficiently and source materials responsibly.
Read the policy → Policy · reviewed 2026Drug & Alcohol Policy
No one works for us under the influence of drugs or alcohol, and we support anyone who asks for help.
Read the policy →Quality & customers
Quality Management Policy
How we plan, check and hand over every job right first time, on programme and to specification.
Read the policy → Procedure · reviewed 2026Complaints Procedure
How to tell us if something has gone wrong, and how quickly we will respond.
Read the procedure → Statement · reviewed 2026Accessibility Statement
How we make this website usable for everyone, and how to ask for information in another format.
Read the statement →People & ethics
Safeguarding Policy
How we protect children and adults at risk when we work in occupied homes.
Read the policy → Policy · reviewed 2026Equality, Diversity & Inclusion Policy
Fair treatment for everyone we employ, work with and work for, in line with the Equality Act 2010.
Read the policy → Statement · reviewed 2026Modern Slavery Statement
Our zero-tolerance approach to forced labour and human trafficking, and how we vet our supply chain.
Read the statement → Policy · reviewed 2026Anti-Bribery & Corruption Policy
Zero tolerance of bribery and corruption, with clear rules on gifts, hospitality and conflicts of interest.
Read the policy → Policy · reviewed 2026Whistleblowing Policy
How anyone can raise concerns about wrongdoing safely and confidentially.
Read the policy →Find us
4 Blenheim Court, Suite 595, Peterborough, PE1 2DUMon–Fri 7:30–19:00 · Sat 8:00–16:00
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