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Privacy Policy 2026

Upsize Property Renovation Ltd

Website: https://www.upsizeproperty.com

Effective Date: 04.01.2026

This Privacy Policy explains how Upsize Property Renovation Ltd ("we," "us," or "our") collects, uses, protects, and handles your Personally Identifiable Information (PII) in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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1. Important Information

1.1 Data Controller

Upsize Property Renovation Ltd is the data controller responsible for your personal data.

  • Contact Name: Alexandru Balan (Director)

  • Email Address: alex@upsizeproperty.com

  • Postal Address: 4 Blenheim Court, PE1 2DU

1.2 The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, title, and company name.

  • Contact Data: Includes billing address, project address, email address, and telephone numbers.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and platform.

  • Usage Data: Includes information about how you use our website, products, and services (e.g., pages viewed, time spent).

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

2. How Your Personal Data is Collected

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity and Contact Data by filling in forms on our Website (e.g., a "Contact Us" form or a "Request a Quote" form), corresponding with us by email, phone, or post in relation to our Services.

  • Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data and Usage Data using cookies, server logs, and other similar technologies.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers (like Google Analytics) or search information providers.

3. How We Use Your Personal Data (The Legal Basis)

We will only use your personal data when the law allows us to. We use your personal data primarily in the following circumstances:

PurposePersonal Data UsedLawful Basis for Processing

To provide Quotes/TendersIdentity, ContactNecessary to perform a Contract (pre-contractual steps)

To deliver ServicesIdentity, Contact, Project DetailsNecessary for the performance of a Contract with you

To manage paymentsIdentity, Contact (via invoicing)Necessary for the performance of a Contract and our Legal Obligation (tax/accounting)

To improve our WebsiteTechnical, UsageNecessary for our Legitimate Interests (to keep our website updated and relevant)

For marketingContact, Marketing PreferencesYour explicit Consent (where required) or Legitimate Interests (to inform you about services similar to those you have already engaged us for)

4. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in Section 3:

  • Internal Third Parties: Other companies or departments within our business where necessary for administration and delivering services.

  • External Third Parties: Service providers acting as processors based in the UK/EEA who provide IT and system administration services, professional advisors (e.g., accountants, lawyers), and HMRC/regulators where we have a legal obligation to report processing activities.

  • Subcontractors: We may share project-specific Contact Data with our vetted and managed subcontractors where necessary for them to carry out contracted work on your site.

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. This includes:

  • Limiting access to your personal data to employees, agents, and contractors on a need-to-know basis.

  • Implementing internal physical and electronic controls.

  • Procedures to deal with any suspected personal data breach.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, we keep basic information about our customers (including Contact, Identity, and Transaction Data) for six years after they cease being customers for tax and legal purposes.

7. Your Legal Rights (GDPR)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data (commonly known as a "data subject access request").1

     

  • Request correction of the personal data that we hold about you.2

     

  • Request erasure of your personal data.3

     

  • Object to processing of your personal data.4

     

  • Request restriction of processing your 5personal data.

     

  • Request the transfer of your personal data to another party.

  • Withdraw consent at any time (where consent is the basis for processing).

If you wish to exercise any of the rights set out above, please contact us at alex@upsizeproperty.com. You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

8. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The date of the most recent revision will appear at the top of this page. We encourage you to review this Policy periodically.

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